Monday, January 23, 2006

64-bit fun

This past Thursday I was provisioning my first 64-bit X64 server. It's a lower-end HP DL145 that I am preparing for a branch office. I was excited about finally being able to get hands-on a 64-bit server, and loading up the 64-bit version of Server 2003.

This would also be the first production server that I will use that will have SATA instead of SCSI. I have always had a preference for SCSI drives, as the performance is simply unbeatable for a disk subsystem. I decided that for a small branch office file server, SCSI would be overkill, so I opted for the SATA version.

I have always had great experiences with HPAQ servers. I've always used Compaq servers, and when HP bought them, I stuck with my Proliants and have never been disappointed.

I was sort of surprised that the DL145 did not use the "normal" SMART START system that the rest of the Proliants use. I was a bit concerned about this, but, ok, I can live with that.

So, my first DL145, after having discovered that you cannot hardware mirror/duplex the SATA drives, I picked up a SATA RAID card to put in the server. On the DL145, there are 2 pci-x slots that ride on a mini riser card in the center rear of the server. I removed the riser card, popped out the card blank on the rear of the panel, and placed the SATA RAID card in its slot. I then replaced the riser card, and noticed a great deal of play in the riser card slots. I then booted the server to configure the RAID card. Problem was, the RAID card didn't show up, most likely due to the excess play in the riser board as it sat in its slot.

So, the next day, with the new server that replaced the one with the bad slots (I was under a time pressure to get this puppy out the door, so I exchanged it instead of repairing it), I got everything configed and loaded Server 2003, 64-bit edition.

I then got to the point where it was time to load the 64-bit drivers for the NIC and video card, and the AMD chipset and processor. Please note, 32-bit drivers are not compatible with 64-bit operating system. The HP DL145 comes with a driver disk, that includes 64-bit drivers.

Problem is, HP put them on the driver CD in a 32-bit, self extracting archive, which means that as I built the server, I couldn't extract the drivers that I needed to get the NIC to work, from the server that I was building. Which meant I had to drag my lazy ass back to my workstation to extract the drivers and then burn a CD with them, go back to the server, and finally load the drivers.

It seems to me, that if you are going to put 64-bit drivers on a driver disk, that you would compress them in a 64-bit file format. This might seem trivial on the surface, but to me it shows that someone is asleep at the switch, and not thinking about how their products are used and built. I hope that's not the case, but this is a small red flag, and I will keep a sharp look out for more.

Friday, January 13, 2006

Question of the Day...
User wants me to look at a zip file they are accessing via FTP. A customer uploaded it. The customer's IT departmant verifies that they can access and open the FTP'd file correctly. My user reports that when they click on it, it reports that its corrupt. The user is using IE to access it, and is doubleclicking directly through IE from the FTP server it to unzip it. The file is 35MB, and takes 10 minutes to download.

Gee, why do you think it is corrupting??

Wednesday, January 04, 2006

Happy New Year!

To start off the New Year, among other things, I
have some users who want to buy a software product that dynamically
enhances Powerpoint presentations. Great! I am all for sexy looking
Powerpoint presentations, who isn't?

Here's the catch though:

Any Powerpoint you make with this tool will make the Powerpoint
unwatchable in Powerpoint. You will need to download and install
a 3rd party software package (proprietary viewer that requires
admin privs to install. I wonder if it needs them to run too?)
to watch the presentation.

Maybe I am all wet on this, but the FAQ from the product states:
Q: Can users play Ovation files on another machine?
A: Yes, Ovation has an Export function that allows an Ovation
enhanced presentation to be saved and moved to another
machine running Ovation or the free player available for
download on Serious Magic's website.


My initial reaction:
Great idea (make PPS' more sexy)
Piss poor execution (foist a proprietary viewer on your users)

Here is the product